Privacy Policy & Terms and Conditions

1. Introduction

Welcome to Pinnacle Construction, LLC (“Company,” “we,” “our,” or “us”). Your privacy is important to us, and this Privacy Policy explains how we collect, use, share, and protect your personal information when you visit www.buildwithpinnacle.com (“Website”) or interact with us via SMS or other communication channels.

By using our Website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Website or services.

2. Information We Collect

We may collect the following types of personal information:

• Contact Information – Name, email address, phone number, and mailing address.
• Account Information – Username, password, and preferences if you create an account.
• Transaction Information – Payment information (processed securely via third-party payment providers), and project history.
• Device and Usage Data – IP address, browser type, device identifiers, and how you interact with our Website.
• Communication Data – Messages you send us via email, SMS, or contact forms.

3. How We Use Your Information

We use your personal information for the following purposes:

• To provide and improve our services.
• To process transactions and fulfill services.
• To communicate with you regarding your project (only with your consent).
• To respond to your inquiries and customer service requests.
• To improve the functionality and security of our Website.
• To comply with legal obligations.

4. Who We Share Your Information With

We do not sell or rent your personal information. However, we may share your information with:

• Service Providers – Third-party vendors that help us operate our business (e.g., payment processors, shipping providers, marketing platforms).
• Legal Compliance – If required by law, such as responding to subpoenas, court orders, or legal processes.
• Business Transfers – In the event of a merger, acquisition, or asset sale, your information may be transferred to the new entity.

5. SMS Communications and Consent

By opting into SMS communications, you agree to receive text messages from us about services, promotions, and other relevant updates. You may opt out at any time by replying STOP.

Important SMS Privacy Notice:

SMS consent is not shared with third parties for marketing purposes. We do not sell, rent, or disclose SMS opt-in data to any external parties, except for service providers who facilitate our messaging services.

6. Your Privacy Rights

Depending on your location, you may have the right to:

• Request access to your personal data.
• Correct inaccurate or incomplete information.
• Delete your personal data, subject to legal and contractual obligations.
• Opt out of marketing communications, including SMS and email.

To exercise these rights, contact us at laura@buildwithpinnacle.com

7. Data Security

We implement industry-standard security measures to protect your personal information. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies before providing personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, you can contact us at:

Pinnacle Construction, LLC
5510 E. Division St. Suite 121 Mount Juliet, TN 37122
laura@buildwithpinnacle.com
(615) 617-5303